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Teller Dashboard

This is your home screen — what you see immediately after you sign in. Everything you do during a shift starts here.

This page describes every panel, field, and button. Use it when you already know what you're trying to do and just need to confirm a specific element's meaning. For "how do I…?" questions, look in Walkthroughs instead.

Top bar

Branch & till indicator

Top-left, immediately after the Korastratum logo, you see:

Branch: Garki II  ·  Till: T-04  ·  Status: OPEN
  • Branch — the branch you signed in at; cannot be changed without signing out and signing back in at a different branch.
  • Till — the till you're assigned to for this shift. Assigned by your branch manager at start-of-day.
  • StatusOPEN once you've completed a vault-to-till transfer. CLOSED before that, or after you've done a till-to-vault and the system has closed the shift.

Time

Top-centre. CBA server time, not your laptop time — these can drift. Use this when filling in time-stamped paperwork.

User menu

Top-right, your name and avatar. Click to:

  • Account settings — change password, set up 2FA, update contact details
  • My recent transactions — every transaction you posted today, in case you need to look one up
  • Sign out — ends your shift; if your till status is OPEN the system warns you and won't sign you out until you do a till-to-vault

Left navigation

The persistent left rail. The items that matter for tellers:

ItemWhat it does
HomeReturns to this dashboard
Teller TransactionsThe deposit / withdrawal / transfer screen — your main workspace
Cheque ClearingCheques deposited today awaiting clearing
My Vault & TillThe vault-to-till and till-to-vault transfer screens
Customer SearchLook up customers by name, NUBAN, BVN, or NIN
ReportsYour blotter, your end-of-day report, and historical lookups
HelpOpens the operations docs (you are here)

Other items in the rail (GL, Loans, Approvals, etc.) require a role higher than teller and are greyed out for you.

Main panel — KPI strip

Four cards across the top of the main area. They refresh every 30 seconds.

Card 1 — Till cash on hand

The total cash currently in your till, as the system understands it.

This should match your physical count of cash in the till drawer. If it doesn't, see Till is out of balance — don't ignore it.

Card 2 — Transactions today

How many transactions you've posted since your shift opened. A counter, not a value. Used for branch-level workload reporting.

Card 3 — Cash-in vs cash-out (₦)

Two figures side by side — total deposits posted today and total withdrawals posted today. The difference is what's in your till relative to your opening balance.

Card 4 — Pending approvals

If you've initiated any transaction that requires branch-manager approval (e.g. an over-threshold cash withdrawal), the count shows here. Click the card to see them and their status (PENDING, APPROVED, REJECTED).

Main panel — Recent transactions table

Below the KPI strip. The last 20 transactions you posted, newest first.

Columns:

ColumnMeaning
TimeWhen you posted it (HH:MM:SS)
TypeDEPOSIT, WITHDRAWAL, TRANSFER, CHEQUE DEPOSIT, etc.
AccountNUBAN of the account you posted into
CustomerName on the account
Amount (₦)Posted amount, with thousand separators
ReferenceTransaction reference number — quote this if you ever need to look up the transaction
StatusPOSTED, PENDING APPROVAL, REVERSED

Click any row to open the full transaction details. Click the Export to CSV button top-right of the table to save the list (e.g. for your end-of-day reconciliation).

Bottom — Announcements

Branch- and bank-level announcements. Your branch manager and head office post here. Read them at start of shift — there may be a notice about a system change, a holiday closure, or a CBN directive that affects how you process transactions today.

What you can't do from this screen

This is a teller-scope screen. You cannot:

  • Open a new account from here — that's a CSO procedure.
  • Approve over-threshold withdrawals — your manager does, via their dashboard.
  • See another teller's till — you only see your own.
  • Reverse a posted transaction — that requires a posting reversal request (coming soon).

If you need any of those, the request goes through the right role; ask your branch manager who that is in your branch.